Privacy Policy

FPC – Fitness Physiotherapy Centre (“FPC,” “we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our clinic, use our services, or interact with us online.

  1. Information We Collect

Personal Information: When you visit our clinic or use our services, we may collect personal information such as your name, contact details, medical history, and payment information. This is necessary for providing you with physiotherapy services and for managing your appointments.

Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, pages visited, and the dates and times of your visits.

  1. How We Use Your Information

We use your personal information to:

  • Provide and manage our physiotherapy services.
  • Process payments and handle billing inquiries.
  • Schedule and manage appointments.
  • Communicate with you about your treatment, services, and updates.
  • Improve our services and website through usage analysis.
  1. How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes data encryption, secure communication channels, and restricted access controls.

  1. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Healthcare Providers: With your consent, we may share information with other healthcare professionals involved in your care.
  • Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing or data analysis.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights, safety, or property.
  1. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information.
  • Opt-out of receiving marketing communications from us.
  • Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the information provided below.

  1. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your experience and analyze site usage. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of our site.

  1. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective from the date of posting.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 

FPC – Fitness Physiotherapy Centre
P, 26A, Darga Rd, beside Don Bosco School, Park Circus
Beniapukur, Kolkata, West Bengal 700017
kazi_juyefislam@yahoo.com
+91-8584933513, 7439281431